The Taxicab, Limousine & Paratransit Association (TLPA) recently named Jo-Anne Thompson of Tommy’s Taxi and Thompson Transit in Framingham as the 2012 Paratransit and Contracting Operator of the Year.
Thompson’s steadfast commitment and leadership within the industry, as well as her dedication to her employees, are reasons why the TLPA selected her as this year’s award recipient.
“My idea of good management means listening to employees and supervisors, supporting them whenever possible, and continuing to make ‘paratransit driver’ an occupation that they can be proud of and that offers them both a good living and opportunity for growth,” Thompson said.
Alfred LaGasse, Chief Executive Officer of the TLPA, said Thompson was the clear for this year’s award because of her dedication to the industry, where she is seen as an expert in paratransit services.
“Leading by example, Jo-Anne sets such high standards within the industry,” LaGasse said. “She ensures every single one of her employees is not only well-trained but compassionate as well. There are many operators in this industry who have learned a great deal from Jo-Anne.”
Thompson began her career in the industry when she was only in elementary school, filing, rolling coins and answering the phone for her father’s business, Tommy’s Taxi, Inc. She went on to become a high school English teacher and later an editor at a high-tech firm. During a hiatus from editing work, Thompson found her way back to the industry.
In her free time, Thompson is a Library Trustee on the Framingham Library Board, is president of the Library Foundation, and serves on the MetroWest Economic Resource Council of Framingham State University. She enjoys reading, traveling, the arts, and visiting friends and family.