Boston Wall Beds
781-622-1500
Boston Wall Beds is a showroom of unique wall-bed systems and storage spaces. All beds are custom-made and installed by skilled staff members. The wall beds are mutli-functional and act as storage spaces. Each bed is free-standing and can be moved.
- Hours: Sat, noon - 4pm (and by appointment)
- Handicap Accessible: This business is located at ground level.
- Founding Date: 1986
- Products: Custom wall beds
- Services: Delivery
- ATM: No
- Public restrooms: No
- Parking: Free lot
- Private events: No
- What are some tips to keep in mind when decorating?: Maximize the storage and space of your room.
- Interior design: Yes
- Home furnishing brands: Boston Wall Beds
On Labor Day weekend,my mom ordered a wall bed from Boston Wallbeds/now owned by Boston Bed.It was to be delivered and installed between 10/1&10/15. She called to schedule delivery and repeatedly was told by 5 different people that the bed wasn't ready for 5 different reasons. No record of prior calls were referenced.They often didn't answer the phone and only once did she receive a call back - this from Andrew the owner. Excuses: The tsunami in Japan meant no parts,The hinge machine broke so they're being hand made.Handles aren't in.On 12/1 she was advised to threaten them with a complaint with the Atty General's Office, that if she didn't receive the bed by 12/8. She finally got the bed on 12/6, but the installer said he didn't have time to install it. She said this was unacceptable.He promised to phone back on 12/8, but didn't until late in the day when he picked up the message from the Atty General's Office. He DID install the bed on 12/10.Beautiful, but aggravating! NO customer service! Shop elsewhere or buy direct from the mfr.